{"id":1835,"date":"2024-04-09T20:07:37","date_gmt":"2024-04-09T20:07:37","guid":{"rendered":"https:\/\/in-memoriam.si\/reklamacije-i-jamstvo\/"},"modified":"2024-05-11T18:48:55","modified_gmt":"2024-05-11T18:48:55","slug":"reklamacije-i-jamstvo","status":"publish","type":"page","link":"https:\/\/in-memoriam.si\/hr\/reklamacije-i-jamstvo\/","title":{"rendered":"Reklamacije i jamstvo"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”REKLAMACIJE I JAMSTVO” use_theme_fonts=”yes”][vc_separator wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][\/vc_column][\/vc_row][vc_row][vc_column]\t\t

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Reklamacije \/ Jamstvo<\/h3>\n

O pravilnom funkcioniranju spomen stranice brine tvrtka Foto \u0160imonka sp, kao administrator ponude.<\/p>\n

Tvrtka osigurava rad web stranice in.memoriam.si u pojedina\u010dnom dijelu koji je povezan s QR kodom i predstavlja stranicu sje\u0107anja na umrle osobe, u razdoblju od najmanje 10 godina od dana javnog predstavljanja stranica. Tvrtka jam\u010di da se cijena ugovorene usluge ne\u0107e mijenjati do isteka zakupljenog razdoblja. Administrator sadr\u017eaja web stranice ne snosi odgovornost za bilo kakve smetnje u radu ili prikazu stranica koje su izvan kontrole tvrtke (prekidi internetskog prometa, odr\u017eavanje softvera, odr\u017eavanje poslu\u017eiteljskih jedinica i sl.) Pretplatnik \u0107e biti obavije\u0161ten u unaprijed planiranog zastoja.<\/p>\n

JAMSTVO I REKLAMACIJE TE POVRAT NOVCA\/ZAMJENA PROIZVODA<\/p>\n

Ponuda se sastoji od elektroni\u010dkih i fizi\u010dkih proizvoda. Svi proizvodi su pregledani prije isporuke i isporu\u010deni neo\u0161te\u0107eni. Pa\u017eljivo \u0107emo zapakirati va\u0161e proizvode.<\/p>\n

Kupac mo\u017ee reklamirati robu ako roba nema svojstva koja je prodavatelj izri\u010dito obe\u0107ao, ako je prodavatelj poslao krive proizvode, u krivoj koli\u010dini, boji ili na drugi na\u010din odstupaju od narud\u017ebe kupca.<\/p>\n

U slu\u010daju reklamacije, kupac mo\u017ee, sukladno zakonskim ograni\u010denjima, zatra\u017eiti zamjenu artikla, njegov popravak ili povrat kupoprodajne cijene. U potonjem slu\u010daju, prodavatelj zadr\u017eava pravo naplate najamnine prema va\u017ee\u0107em cjeniku za vrijeme u kojem je kupac koristio robu, ali ne vi\u0161e od iznosa za koji je smanjena tr\u017ei\u0161na vrijednost artikla tijekom i kao posljedica koristiti.<\/p>\n

Kupac robu mo\u017ee vratiti radi reklamacije osobnim dono\u0161enjem u jednu od poslovnica ili slanjem po\u0161tom na adresu prodavatelja o tro\u0161ku prodavatelja i uz prethodni dogovor s prodavateljem.<\/p>\n

Kupac ima pravo sukladno \u010dl.37. \u010dl. Zakona o za\u0161titi potro\u0161a\u010da, u slu\u010daju eventualnog nedostatka na proizvodu zahtijevati da tvrtka zamijeni neispravan proizvod novim besprijekornim proizvodom ili vrati pla\u0107eni iznos ili otkloni nedostatak na proizvodu ili vrati dio iznosa. pla\u0107a se razmjerno nedostatku.<\/p>\n

Rok za zamjenu proizvoda je 14 dana. Zamjena proizvoda mogu\u0107a je samo uz predo\u010denje ra\u010duna ili kopije faktura.<\/p>\n

MATERIJALNE GRE\u0160KE<\/h3>\n

Potro\u0161a\u010d mo\u017ee ostvariti svoja prava iz materijalnog nedostatka ako o nedostatku obavijesti prodavatelja u roku od dva mjeseca od dana kada je nedostatak otkriven. U obavijesti o pogre\u0161ci potro\u0161a\u010d mora pobli\u017ee opisati pogre\u0161ku i omogu\u0107iti prodavatelju da pregleda artikl. Potro\u0161a\u010d mo\u017ee o nedostatku obavijestiti prodavatelja osobno, o \u010demu mu prodavatelj izdaje potvrdu, ili istu poslati u trgovinu u kojoj je artikal kupljen ili predstavniku prodavatelja s kojim je sklopio ugovor.<\/p>\n

Prodavatelj ne odgovara za materijalne nedostatke robe koji se poka\u017eu nakon isteka dvije godine od isporuke artikla. Smatra se da je nedostatak na robi ve\u0107 postojao u trenutku isporuke ako se pojavi u roku od \u0161est mjeseci od isporuke. Prava potro\u0161a\u010da iz stavka 1. prestaju protekom dvije godine od dana kada je obavijestio prodavatelja o stvarnoj pogre\u0161ci.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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