The company undertakes to protect the confidentiality of personal data and the privacy of the users of the online shop. The Company will use the personal data collected solely for the purpose of providing the services it offers. The company respects the confidentiality of personal data and the privacy of the users of the online shop and will take all necessary measures to protect them from any violation and misuse. The personal data of users is one of the areas to which the company pays the utmost care and attention, as it is aware of the sensitive nature of this area.

The transfer of the user’s personal data to the company is necessary in certain cases in order for the processor, as a provider, to be able to fulfil its contractual obligations towards the user. The Provider protects the collected personal data permanently in accordance with the Personal Data Protection Act (Official Gazette of the Republic of Slovenia, No. 94/07) (ZVOP-1), the Electronic Communications Act (Official Gazette of the Republic of Slovenia, No. 109/12, 110/13, 40/14 – ZIN-B, 54/14 – Decree of the US, 81/15 and 40/17) and the General Data Protection Regulation (GDPR).

Use of personal data

For the purposes of providing the services offered, the company collects, manages, processes and stores the following user data:

– name and surname
– delivery addresses
– the company or. name of the legal entity (if the user is a legal entity)
– legal entity tax number (if the user is a legal entity)
– email address (username)
– password in encrypted form
– a contact telephone number
– country of residence
– other information voluntarily entered by the user in the forms in the online shop
– other information that the user voluntarily adds subsequently in his/her profile

The company is not responsible for the correctness, completeness and timeliness of the data entered by users.
The Provider shall not disclose the data to third parties, except to contractors with whom the Provider has concluded a contract on the protection of personal data and who are contractually bound to the same standards of protection of personal data as the Provider.
The Provider collects personal data by explicit consent or. the consent of individuals. It shall keep the consents together with their content and the content of the form used to obtain them.
The Provider shall store the personal data collections on the territory of the Republic of Slovenia and shall not export them to other countries.

Implementation of the Privacy Policy

All persons employed by the company on a full-time or part-time basis who have access to the personal and other data of users are aware of the provisions of the Personal Data Protection Regulations and the duty to protect personal and other data and are obliged to comply with these provisions on the protection of the confidentiality of personal data and the privacy of users of the online shop. The obligation to protect personal and other data applies indefinitely, even after the termination of the relationship with the company.

Registered users may stop using the online shop at any time and may cancel their registration. They do this by notifying the cancellation of their registration by written declaration. Before making a declaration of cancellation of registration, the User must pay to the Company any outstanding obligations arising from purchases made in the Online Shop. The company will protect the confidentiality of personal data and the privacy of the users of the online shop within the scope of this privacy policy, even in the event of cancellation of registration.

Right to information and erasure

You have the right to be informed about the personal data we hold about you, as well as the right to have that data erased. If you have any questions about the deletion, processing or use of your data, please contact info@foto-simonka.si or send us a request by post.

Order status notifications:We reserve the right to notify you by text message, at the telephone number you entered during the order process, when your order has been dispatched or when it is ready for personal collection. If the items have not been collected in person for more than 5 days, we reserve the right to call the telephone number provided as a reminder to collect the items.

Notifications: once you have signed up for notifications, your name, telephone number and email address will be used for promotional purposes with your permission until you unsubscribe from the notifications. You are only signed up to receive notifications if the special box that allows you to sign up for notifications is ticked when you place your order.

You can unsubscribe at any time by sending an email to info@foto-simonka.si or by clicking on the “Unsubscribe” link at the bottom of the promotional emails.

Each individual whose personal data is collected, stored and processed by the provider has the following rights in relation to that data:

– Right to be forgotten – if the data subject no longer wishes to have his or her personal data stored and processed by the processor, and provided that there are no legitimate grounds for its continued storage, he or she will be able to request the processor to erase his or her data at any time.
– The right to know how long personal data is kept.
– Right to request rectification, erasure or lodge a complaint.
– Right to data portability – the data subject may, if he or she so wishes, require the processor to provide him or her with personal data concerning him or her that he or she has provided to the controller in a structured, commonly used and machine-readable format.
– Right to a remedy and sanctions – the individual has the right to lodge a complaint with the supervisory authority, as well as the right to a remedy against the supervisory authority’s decision or, in the event of inaction by the supervisory authority, the right to compensation and liability.
– The right not to be subjected to measures based solely on profiling, analysis or predictions using automated means of processing.
– Right to withdraw consent – the data subject has the right to withdraw consent to further processing of personal data, in particular in the case of direct marketing

Procedure for exercising rights

I am aware that I may make any of the above requests concerning the exercise of my rights in relation to personal data in writing to the controller, by email to info@foto-simonka.si.
I am aware that the controller may request additional data from me for the purposes of reliable identification in order to exercise my rights concerning personal data, but that the controller may refuse to act only if it demonstrates that it cannot identify me reliably.
I am aware that the controller must respond to my request to exercise my rights in relation to the personal data referred to above without undue delay and at the latest within one month of receipt of the request.

The company shall keep the personal data of the data subject until the consent to the storage and processing of the data subject’s data is withdrawn. The User may withdraw consent to receive electronic communications (by written request to the Provider at info@foto-simonka.si) or request that the Company immediately and effectively and permanently delete the User’s personal data by deleting the User’s user profile with the Provider in its entirety.

The company is obliged to protect the personal data of the users of its online shop in accordance with the regulations governing the protection of personal data. Under no circumstances will the Company disclose personal data or personal information about the User without the User’s express permission. other data of the user to a third party or. will not allow a third party to have access to your personal data or to. other data of the user, unless required to do so by public authorities, where such an obligation is imposed by law, or in the good faith belief that such action is necessary for legal proceedings before courts or other public authorities, or for the protection and pursuit of the legitimate interests of the company.

All personal and other data provided by the user when logging in to the online shop, as well as when ordering the purchase of products, including the content of orders, will be protected in accordance with the regulations governing the protection of personal data. The company will not use this information for any purpose that would in any way harm the user or any other person involved. The Company will not use the User’s data to send promotional emails or other unsolicited promotional material, except for the purpose of sending those promotional notifications to which the User has subscribed or for which the User has not subscribed. to which he or she will expressly agree. The company may use the data in anonymised aggregated form for statistical analysis purposes. The confidentiality of users’ personal and other data will not be violated in any way.

The company will keep the personal data of users in the personal data file only for as long as is strictly necessary to achieve the purpose for which the personal data is collected and kept.

The delivery service will only be provided with the information necessary for the delivery of the products purchased in the online shop (recipient’s details and delivery address). The company will contact the user by email if necessary to complete the purchase in the online shop, and by contact telephone number only if the registration or purchase is in progress. you have problems with your purchase in the online shop.